Frequently asked questions

How do I place an order?

Getting started is simple and takes less than five minutes:

  1. Scroll to our pricing section and select the citation pack that matches your goals (£39, £89, or £199).
  2. Click the [Buy Now] button to be securely redirected to our Stripe checkout page.
  3. Once payment is processed, you will be automatically redirected to our secure digital onboarding form.
  4. Input your business information, upload your logo/images, and click submit.

We handle everything from there and will email your master spreadsheet report as soon as your project is complete.

How much do your local directory submissions cost?

Our pricing is straightforward, transparent, and completely one-time—no hidden fees or monthly retainers:

  • The Starter Pack (£30): Manual submission to 50 High-DA UK Business Directories.
  • The Growth Pack (£89): Manual submission to 150 High-DA UK Business Directories .
  • The Elite Pack (£199): Comprehensive coverage across 490 authoritative UK Business Directories.

What payment methods do you accept?

All transactions are processed securely through Stripe. You can pay instantly using any major UK credit or debit card, Apple Pay, or Google Pay.

Do you offer bulk discounts?

To keep our services accessible to small businesses, our baseline packages are already priced at the absolute minimum margins possible for 100% manual labour. Because of this, we cannot offer further discounts on single-location orders. If you are an agency with more than 5 client locations, please get in touch via our contact page for a custom enterprise rate.

Are these entirely new submissions?

Yes. We cross-reference your business against our database to ensure we are only submitting your data to fresh, new directories where your business does not currently have a footprint.

What happens if my business is already listed on a directory?

Before we submit anything, our data team manually audits the directories. If we find your business is already listed, we check it for accuracy. If it’s correct, we don’t count it, instead, we find a fresh, high-authority replacement directory to ensure you get the exact number of new, live listings you paid for.

How do you build these citations?

Every single submission is completed 100% by hand by our local search specialists. We strictly avoid automated bots or software programs that generate corrupted data or spam.

Here is exactly how our manual process works:

  • Data Strategy: We map out the best high-authority, localized UK networks suited to your industry.
  • Secure Email Setup: We build a unique, dedicated email account specifically to manage your directory accounts (and hand the login details over to you at the end).
  • Duplicate Filtering: We scan the target directories to ensure your business isn’t already hiding there.
  • Manual Entry: We meticulously type out your exact NAP data, upload your images, and insert your website links.
  • Verification Verification: We actively click through confirmation emails to push your listings live.
  • Report Compilation: We organize every live link and account credential into a structured master spreadsheet.

What business information do I need to provide?

To complete your listings perfectly, our post-purchase form will request:

  • Official Business Name
  • Target Website URL
  • Target Phone Number
  • Full Address (including Suite/Unit numbers and Postcode)
  • Primary Business Category & Industry
  • Short & Long Business Descriptions (Keyword-optimized)
  • Operating Hours & Year Established
  • Company Logo & 2-3 Brand Photos
  • Links to active Social Media profiles (Facebook, LinkedIn, X, Instagram)

Do you guarantee that every single submission will go live instantly?

Most directories in our UK database feature automated approval, meaning your listings go live almost instantly. However, some premium editorial directories require manual approval by a human moderator. While our overall live-listing success rate is incredibly high (averaging over 85%), we cannot 100% guarantee immediate activation on directories that rely on external editorial queues.

How do I verify my new citations?

Once your project is finalized, we email you a transparent master report. For directories with auto-approval, we provide the direct, live URL to your profile. For directories awaiting moderator approval, we provide the exact username and password credentials so you can log in and monitor them directly.

Will any of these directories require phone verification?

A handful of top-tier platforms (such as Yelp or Yell) may occasionally trigger an automated security phone call to your business number to verify you are a real local entity. If a directory requires this, we will notify you in advance so you can look out for the automated pin code call.

How do you choose your UK directory database?

We filter our master database using three strict metrics: Domain Authority (DA), active UK Search Traffic, and Algorithmic Trust. We want to ensure that every link pointing back to your website passes maximum authority and local SEO value (“link juice”) to boost your rankings.

Can I provide my own custom list of directories?

To maintain our strict turnaround guarantees, our team works off our internally vetted, high-authority UK database. We cannot accept custom or external directory lists for our standard packages.

How long does an average order take to complete?

While we aim to deliver our smaller packs within 3 business days, our standard turnaround window is up to 7 days for larger packages. Because every line of data is entered completely by hand to prevent errors, we prioritize accuracy and algorithmic safety over rushed automation.

What makes your citation service different from cheap alternatives?

The vast majority of budget citation services use automated software scripts or outsource data entry to international teams who don’t understand UK postcodes and geography. This results in messy formatting, broken data, and zero ranking improvements.

We are a UK-based agency doing 100% human-verified manual work. We treat your listings as permanent brand assets, ensuring they are keyword-optimized, free of duplicates, and structured to withstand future search algorithm updates.

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